Privacy Policy
The pages within this website are intended for use by UK residents and businesses only and refer to UK products.
Privacy Policy:
Last updates: February 02/02/2022
KVD Group LTD
Company number: 10294174
Our main office:
Brunswick House
Regent Park
299 Kingston Road
Leatherhead,
Surrey
KT22 7LU
This Privacy Policy explains how your personal information is collected, used, and shared when you visit our Service and provide your details to kvdgroup.co.uk or kiwivoiceanddata.co.uk, using our contacts page. (Service means Our Website which is kvdgroup.co.uk / kiwivoiceanddata.co.uk).
This Privacy Policy will go through Our Policies regarding the collection, use and disclosure of any personal data given when you use Our Services, it will also explain Your privacy rights and how the law Protects you.
We use Your Personal Data to contact you regarding an enquiry, a quote, any updates, and marketing. By using the Service, You agree to the collection and use of any details given within this Privacy Policy. The Security of Your Data is very important to Us here at KVD Group LTD) (Kiwi Voice and Data Ltd) and We are here to look after Your Personal Data wherever possible.
Interpretation and Definitions
Interpretation:
The following definitions shall have the same meaning regardless of whether they appear in the singular or in the plural. Throughout this Privacy Policy You will see the words below and make it clear to you, the initial letter will be capitalized. Below are the words We will be using; they are in bold, and definitions are as follows:
Definitions:
For the purposes of this Privacy Policy:
Company (referred to as either "the Company", "We", "Us", "Our", “Kiwi”, “Kiwi Voice and Data” or “KVD” in this Agreement) which refers to KVD Group or Kiwi Voice and Data.
You are defined as the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for the election of directors or other managing authority.
Website refers to the Company website, which can be reached through kvdgroup.co.uk or kiwivoiceanddaata.co.uk
Service refers to the Website.
Country refers to the United Kingdom.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Personal Data is any information that relates to an identified or identifiable individual.
Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit or Your device’s Internet Protocol address).
Collecting and using your Personal Data:
Types of Data Collected
Personal Data
While using Our Service We may ask You to provide Us with certain personal identifiable information
While using Our Service we may ask you to You to provide Us with certain personal information. Rather than Us asking, it is usually up to You whether You give out personal information which what we need is in a list below.
· First and last name
· Email address,
· Phone – (this could be your mobile or landline)
· Usage Data
We will also ask You on Our Service what service You require and add a message if You wish to add more detail to Your enquiry. We also require You to agree to Our terms and Privacy Policy.
Use of Personal Data:
Kiwi Voice and Data ltd may use Personal Data for the following purposes:
To talk to You about Our Service: We may call or email You regarding what type of services you require.
To provide you with a quote: Once You have entered Your details into Our Service, We will contact you regarding what type of service You need and get all the information and then We will contact you again with a quote.
To contact You: We will use the information You give to contact You by Email, Phone call, SMS, and other forms of electronic communication when necessary.
To manage Your requests: To attend and manage your requests with us. This could be if You are a current customer or someone enquiring about what We do.
With your consent: We may disclose Your Personal information for another purpose with only Your consent unless it is for a legal requirement.
Usage Data & Tracking Technologies and Cookies:
Usage Data is collected automatically when using the Service.
Usage Data may collect information such as the device You are using Internet Protocol address (e.g., IP Address), what browser You are using, the browser version, the pages that You show interest in on Our Service, the time and date You visited and other diagnostic data. To prevent this from happening, You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is about to be sent.
Here at KVD Group LTD (Kiwi Voice and Data Ltd) We do use Cookies and Tracking Technologies. This is to track the activity on Our Service and to see the type of audience We engage with. Although, this on occasion can store certain information.
It is good to know that if You do not accept Cookies, it may be possible that You won’t be able to use Our Service to its full compacity.
What are the different Cookies?
Web Beacons: Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Flash cookies: Certain features within our service may use local stored objects (Flash cookies) to collect and store information about Your Preferences or Your activity on Our Service.
Cookies or Browser Cookies: A Cookie is a small file placed within Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you don’t accept Cookies some of the features of the Service may not work. We also cannot guarantee that if You have turned off Cookies, that they will be turned off. If You are to use Our Service and they appear, Kiwi Voice and Data Ltd cannot take responsibility for this.
Type: Necessary / Essential Cookies (Session Cookies)
Administrated: Us
Purpose: These Cookies are essential within most online applications. They provide You with services available through the Website and to enable You to use some of its features. These specific Cookies help to authenticate people and make sure they prevent fraudulent users.
Type: Persistent Cookies
Administrated: Us
Purpose: These Cookies are used to give you a more personal experience when using Our Service. This would come into play when you are to enter your details into the Contact Us page.
Type: Functionality Cookies
Administrated: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering Your login details or language preference. This is to provide You with a more personal experience.
Retention of Your Personal Data
KVD Group LTD (Kiwi Voice and Data Ltd) will retain Your Personal Data only for as long as it is necessary for the purposes set out in this Privacy Policy. If you are no longer a customer of Ours, We will not need to store your data. The only time that We might need to keep Your details, is for legal reasons. This is if We are required to retain your data to comply with applicable laws, resolve disputes and enforce our legal requirements, agreements, and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Business Transactions
If the company KVD Group LTD (Kiwi Voice and Data Ltd) is involved in a merger, acquisition, or asset sale, Your Personal Data May be transferred, this will then make Your Personal Data become subject to a different Privacy Policy.
Law Enforcement:
Under certain circumstances here at Kiwi Voice and Data Ltd, the Company may be required to disclose any of Your Personal Data if required to do so by Law or in the circumstances that Kiwi Voice and Data Ltd in response to valid requests by public authorities, this for example including, a court or a government agency).
Other Legal Requirements
It is also possible that KVD Group LTD (Kiwi Voice and Data Ltd) may disclose Your Personal Data if we are to believe that such actions are necessary to do so…
· To comply with a legal obligation.
· Protect the rights or property of the Company.
· Prevent or investigate into possible wrongdoing in relation to the Service.
· Protect the personal safety of people who use the Service or the public.
· Protect against legal liability.
Security of Your Personal Data:
The Security of Your Data is very important to Us here at Kiwi Voice and Data Ltd, but we must make you aware that there is no method of transmission over the Internet. While here at Kiwi Voice and Data Ltd We strive to make sure Your Personal Data is protected, we can’t guarantee it is 100% secure.
Links to Other Websites
In some cases, Our Services may have contained links to other websites that ARE NOT owned or operated by Us. If we contain third-party links, You will then be directed to that third parties Service. Here at KVD Group LTD (Kiwi Voice and Data Ltd), We strongly advise that You review the Privacy Policy of every site You visit.
KVD Group LTD (Kiwi Voice and Data Ltd) have no control over and take no responsibility for the content, Privacy Policies practises of any third-party sites or services.
Changes to this Privacy Policy
We might update this Privacy Policy from time to time. We will notify You of any changes made by posting the new Privacy Policy on this page.
Alternatively, We may also let You know via email and/or by adding a prominent notice on Our Service, prior to the change becoming effective and We will update the “Last Updated” at the top of this document (Privacy Policy).
Us here at KVD Group LTD (Kiwi Voice and Data Ltd) strongly advise You to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact us
If you have any further questions about this Privacy Policy, or if there is anything that is unclear. You can contact us at:
customerservice@kvdgroup.co.uk
Alternatively call: 03330 110 490